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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michele Felice

Michele Felice

January 28, 2026

5  out of  5
rating by Michele Felice
"Excelente atendimento ( esclarecimentos de dúvidas, clareza e objetividade). Recomendo!"
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Debra Carella

December 16, 2025

5  out of  5
rating by Debra Carella
"I have been a customer with State Farm since 2016. I recently called Sara with some questions about my homeowners policy. She was personable, knowledgeable and professional. Thank you State Farm!!"
We responded:
"Hi Debra! Thanks for the great review. It’s important to us that you understand your coverage and I’m glad Sara did a great job helping you out!"
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Leah Erb

December 15, 2025

5  out of  5
rating by Leah Erb
"Sara was incredibly helpful and had everything set up for me in no time. She was friendly and provided excellent service!"
We responded:
"Thanks for letting us know how we are doing Leah! Happy to hear Sara was able to help you out in a friendly and professional manner"
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Sue Klein

December 5, 2025

5  out of  5
rating by Sue Klein
"We can't say enough about the wonderful service and personal attention we receive from Aaron and his staff. They are always on top of everything and get the job done. Outstanding firm!"
We responded:
"Thanks so much for the great review Sue!! So happy to hear that we are going above and beyond for you!!"
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Judy Gilbert

December 2, 2025

5  out of  5
rating by Judy Gilbert
"Sarah was outstanding. She had some in depth issues that required considerable work to resolve some ownership changes that she was able to work out for me."
We responded:
"Thanks for taking the time to give us a great review!! We are very happy that Sara was take care of your insurance needs. We appreciate you!!"
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Lukasz Rostkowski

December 1, 2025

5  out of  5
rating by Lukasz Rostkowski
"Michelle consistently assists with all matters related to vehicle and mortgage insurance. She demonstrates extensive knowledge and is consistently very helpful. I appreciate having her support and am grateful for her assistance."
We responded:
"Thank you so much for your wonderful review! We are delighted to hear that Michelle was able to support you with your vehicle and mortgage insurance needs. She takes great pride in providing knowledgeable, helpful service, your kind words mean a lot to our team. We truly appreciate your trust and are grateful for the opportunity to assist you if you ever need anything in the future, we’re here to help!"
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Don Perrin

November 21, 2025

5  out of  5
rating by Don Perrin
"Aaron and his staff are always great to work with. They respond to any questions quickly and help find the best insurance rates."
We responded:
"Hey Don, we are happy to hear that we have been able to answer all your questions while also finding you some great rates!"
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Abdullah Shahzad

November 21, 2025

5  out of  5
rating by Abdullah Shahzad
"I have been with Aaron’s Agency for about 15 years now. They have always been really helpful. I used to speak with Deborah and once Deborah left Jackie in her place has done a great job. Jackie is always super helpful."
We responded:
"Hi Abdullah, we miss Deb immensely but are happy to hear that Jaque has been able to step up in her absence. Thanks for the great review!"
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Beverly Bennett

November 19, 2025

5  out of  5
rating by Beverly Bennett
"Have been with Hergenhahn for almost 50 years. They have always provided personal/excellent service."
We responded:
"Bev, thank you so much for the great review! Thank you and Ron for the continued business over the years. It’s great customers like you, that make us love what we do! -Aaron Hergenhahn, State Farm Agent "
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Peggy Crawford

November 13, 2025

5  out of  5
rating by Peggy Crawford
"I've been insured through this office for over 20 years, always helpful, caring and informative! You couldn't deal with a nicer group of people, thanks"
We responded:
"Peggy, thank you so much for the continued business over the years! It’s so great to hear the experience and stories from our customers who have been with the Hergenhahn Insurance family name for different generations! We look forward to continuing to provide great customer service for the future years to come! -Aaron Hergenhahn, State Farm"
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Kevin Fink

November 10, 2025

5  out of  5
rating by Kevin Fink
"The office is helpful. They are quick to call back and have good customer service. I would recommend."
We responded:
"Thanks for the 5 start review Kevin! We are always striving to provide great customer service. We appreciate the recommendation!!!"
Profile photo of Carol Canada

Carol Canada

November 6, 2025

4  out of  5
rating by Carol Canada
"Aaron was very helpful with my roof investigation and was able to clear up the situation quickly. I find his office staff are very helpful and prompt with call backs and handle all my policies professionally. I would highly recommend Aaron's office for all your insurance needs."
We responded:
"Thanks Carol! I’m glad we were able to clear that up and take you for all your years with State Farm and our agency!"
Profile photo of Cynthia Campisi-Walton

Cynthia Campisi-Walton

November 5, 2025

5  out of  5
rating by Cynthia Campisi-Walton
"Love this insurance company. Michelle is super helpful!"
We responded:
"Thanks Cynthia! Michelle has been a great addition to our team, always helpful and really cares about our customers"
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Victoria Wolf

November 3, 2025

5  out of  5
rating by Victoria Wolf
"Great staff! My husband and I have been with this agency for years and they are always so helpful and friendly."
We responded:
"Thank you Victoria for the 5 Star review! We are so glad that we could help your and your family with your insurance needs. We look forward to providing great customer service for many years to come! -Aaron Hergenhahn, State Farm"
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Thomas Schnitker

October 29, 2025

5  out of  5
rating by Thomas Schnitker
"I just relocated to Illinois and a friend referred me to Aaron for Home and Auto Insurance. They made it super easy and actually saved me a large amount of money! Great team to work with and highly recommend using State Farm and Aaron's team."
We responded:
"Thanks Thomas! I’m thrilled to hear that we were able to help make your move to IL smooth and also save you money. Looking forward to continuing to take care of your insurance needs in the future"
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Jessica Troutt

October 8, 2025

5  out of  5
rating by Jessica Troutt
"I have been with them for 5 years going on 6 now. Every time I call there they are always willing to help the very best that they can and most efficiently. They treat you with the most up respect"
We responded:
"Thanks Jessica! It’s always a pleasure working with you"
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Lee Ann Brackett

September 30, 2025

5  out of  5
rating by Lee Ann Brackett
"The staff are always friendly and helpful. Sara has been easy to communicate with and answers all our questions."
We responded:
"Thanks Lee Ann!! Our team is always striving to be friendly & helpful, awesome to hear we are doing a great job"
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John Brennan

September 29, 2025

5  out of  5
rating by John Brennan
"Very easy to work with!"
We responded:
"Hey John, thanks for the review. Glad to hear we were able to make things easy for you!"
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Jon Szychlinski

September 23, 2025

5  out of  5
rating by Jon Szychlinski
"Aaron along with Deb and Sarah are always easy to connect with and very responsive to customer needs. They are a great group!"
We responded:
"Thanks Jon!! We appreciate the confidence you have in us!!"
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Renata Anjos

September 18, 2025

5  out of  5
rating by Renata Anjos
"Jac is amazing and helped me save a lot of money."
We responded:
"Thanks for the review Renata!! Jaque is a great addition to our office. Always making sure you are getting the right coverage for the right price!!"
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Mary Baker

September 17, 2025

5  out of  5
rating by Mary Baker
"Sara is so helpful and made the insurance process very easy. Thank you!!!"
We responded:
"Thanks for the kind words Mary. I’m so happy Sara was able to make the process smooth and enjoyable for you!"
Profile photo of Karen Cruz

Karen Cruz

September 16, 2025

5  out of  5
rating by Karen Cruz
"First time having my own car Insurance plan and I’m so grateful I chose State Farm. Jaque was the sweetest and super super helpful. The process wasn’t overwhelming at all and pretty easy especially with her help. Amazing coverage and plans I couldn’t be happier."
We responded:
"Thank you for taking the time to give us a great review Karen!! It’s awesome to hear that Jaque was able to find a plan that took care of your coverage needs and made it easy to understand!"
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Dave P

August 24, 2025

5  out of  5
rating by Dave P
"THE BEST INSURANCE AGENT ANY WHERE!!"
We responded:
"Thanks Dave!!! We appreciate the confidence that you have in us!!"
Profile photo of Sandy Knutson-Grebner

Sandy Knutson-Grebner

July 2, 2025

5  out of  5
rating by Sandy Knutson-Grebner
"Many thanks to Sara for all her help and hard work when we needed it. She’s incredibly dedicated to the work she does and extremely responsive when we need assistance. We’ve recently started working with this agency and Sara. It’s so nice to have someone really knowledgeable and care about her work. Highly recommend!"
We responded:
"Thanks Sandy!! Sara is a great asset to the office. "
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Samantha Johnson

June 25, 2025

5  out of  5
rating by Samantha Johnson
"Been with the Hergenhahn family for insurance all my driving career, sweetest people and very helpful"
We responded:
"Thanks Samantha!!! We appreciate you and thanks again for taking the time to give us a review!!"