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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beverly Bennett

Beverly Bennett

November 21, 2024

5  out of  5
rating by Beverly Bennett
"Have been with Hergenhahn for almost 50 years. They have always provided personal/excellent service."
We responded:
"Bev, thank you so much for the great review! Thank you and Ron for the continued business over the years. It’s great customers like you, that make us love what we do! -Aaron Hergenhahn, State Farm Agent "
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Pam Johnson

November 7, 2024

5  out of  5
rating by Pam Johnson
"I was needing specific information which I could not find personally so they looked it up for me, which was very nice of them and then gave me a call back and emailed me the information that I needed so they were very helpful. Very polite and I love dealing with Aaron Hans’s office."
We responded:
"Thank you so much for your kind words and positive feedback! We’re delighted to hear that our team was able to assist you with the information you needed. Providing helpful, polite, and efficient service is always our goal. We truly appreciate your support and look forward to helping you again in the future!"
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David Kalin

November 4, 2024

5  out of  5
rating by David Kalin
"Fast and friendly service with no automation. This is how a company should run."
We responded:
"Thanks for the 5 star review David!! "
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Cherene Schultz

October 29, 2024

5  out of  5
rating by Cherene Schultz
"My husband and I have had State Farm insurance with Aaron Hergenhahn for the last 15 years in all of the major categories. His office is always super responsive with quick turnaround to anything we've requested, whether it be a claim, quote or documentation. We highly recommend his office and staff!"
We responded:
"Thank you so much for your kind words and for being with us for 15 years! We’re thrilled to hear you’ve had a positive experience with our office. It’s always our goal to be responsive and provide the support you need, and it’s wonderful to know we’ve met those expectations for you and your husband. Thank you for your recommendation – we’re here anytime you need us! "
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Mary Rausch

October 28, 2024

5  out of  5
rating by Mary Rausch
"I have been with State Farm insurance since 1962, always with the Hergenhan family. I recently needed my house resided due to damage from a storm. Aaron came as soon as I called to discuss my concerns, eased my mind. All went very smoothly. I wouldn’t go any other place."
We responded:
"Thank you for your incredible loyalty and for sharing your experience with us! We’re honored to have served you since 1962 and are glad we could help make the repairs go smoothly. It’s our priority to provide peace of mind and support, especially in challenging situations. We’re here for you whenever you need us, and we look forward to continuing to be your trusted choice. Thank you again!"
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Chad Calhoun

October 26, 2024

5  out of  5
rating by Chad Calhoun
"Sara has been the best since I first started talking to her. She listened to what my concerns were with AAA and the atrocious rising rates and was able to get us into BETTER plans than what we had for less. Sara came recommend from a friend of mine and I definitely will be recommending others that I know to her and State Farm."
We responded:
"Thank you so much for your review! We’re thrilled to hear Sara could help you find better coverage at a great rate. We appreciate your recommendation and look forward to being here for you and anyone you refer our way!"
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Randal Hutchison

October 25, 2024

5  out of  5
rating by Randal Hutchison
"My dad started off buying State Farm Insurance from Aaron's grandfather over 6 decades ago. My family has stayed with the Hergenhahns for generations now because we appreciate the service that they have provided over the years. They have proven to be reliable, caring, friendly, and professional. I recommend State Farm and Aaron Hergenhahn with the highest of confidence."
We responded:
"Randal, thank you so much for not only your continued trust within the Hergenhahn name but your families too! Customers like you and your family make us love what we do each day! We are excited to keep that relationship going with you & your family for many more years to come! -Aaron Hergenhahn State Farm Insurance"
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deb Rodriguez

October 21, 2024

5  out of  5
rating by deb Rodriguez
"My husband and I have been loyal to a different insurance company for over 20 years but our insurance rates kept going up every year without any claims being submitted. One phone call to Sara and she was able to save us literally hundreds per month on vehicle insurance. So we made the switch ASAP! They are very professional and will go above and beyond to satisfy the needs of their customers."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Sara was able to help you save significantly on your vehicle insurance. It’s always our goal to provide professional, personalized service, and we’re glad you felt well taken care of. Welcome to the family! Please don’t hesitate to reach out if there’s anything more we can do for you."
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Wilbert Kemp

October 18, 2024

5  out of  5
rating by Wilbert Kemp
"Everything was handled professionally and with care and concerns."
We responded:
"Thank you Wilbert! It’s always a pleasure to help you with your concerns "
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Magnus Meier

October 17, 2024

5  out of  5
rating by Magnus Meier
"Sara did a great job to get us lifted over from our prior insurance provider. She made it a really smooth process and was very knowledgeable when explaining the different options we have, while keeping our specific situation in mind."
We responded:
"Thank you for your review! We’re glad to hear that Sara made the switch smooth and provided options tailored to your needs. We’re here to help anytime you need us!"
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Steven Schultz

October 15, 2024

5  out of  5
rating by Steven Schultz
"Have had my insurance with them for 40+ years great people to work with always ready to help you"
We responded:
"Thank you Steve for being such a loyal customer for over 40 years! We’re truly grateful for your trust in us and are always here to help whenever you need. It’s been a pleasure working with you, and we look forward to many more years of providing you with great service!"
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Adam Martin

October 15, 2024

5  out of  5
rating by Adam Martin
"Very friendly and helpful. Able to assist me with all my needs."
We responded:
"We’re thrilled to hear that our team was able to assist you with all your needs. Providing friendly and helpful service is our top priority, and we’re glad it made a difference for you. We look forward to helping you again in the future!"
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Laurenda Bates

October 14, 2024

5  out of  5
rating by Laurenda Bates
"Very Customer friendly and efficient !"
We responded:
"Thank you for taking the time to give us a 5 star review! "
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Austin Johnson

October 14, 2024

5  out of  5
rating by Austin Johnson
"Aaron and his staff have been nothing but helpful. I appreciate them welcoming me in as I take over my grandmothers home owners policy due to her passing and me inheriting the house. Had a hail storm mess up my saufets and aluminum siding. I was guided through the whole process as this was just dumped in my lap and I had no idea what to do. I definitely am a happy customer"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We’re truly sorry for your loss, and we’re honored that you trusted Aaron and our team to assist you during this time. We understand how overwhelming it can be to navigate insurance processes, especially when unexpected circumstances arise, and we’re glad we could guide you through it. If you ever need anything else or have any further questions, don’t hesitate to reach out. We’re always here to help!"
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herbert brinkman

October 10, 2024

5  out of  5
rating by herbert brinkman
"Ive been with Aaron many years. Everyone in the office is always helpful kind and friendly. Customer service is great. Highly recommend."
We responded:
"Thank you for being a loyal customer for so many years and for your wonderful feedback! We’re thrilled to hear that you’ve consistently had positive experiences with our team. Providing friendly and helpful service is always our goal, and your recommendation means the world to us. If there’s anything more we can do for you, don’t hesitate to reach out. Thanks again!"
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steve johnson

October 10, 2024

5  out of  5
rating by steve johnson
"Sara was very helpful with my concerns about rising insurance premiums."
We responded:
"Thank you for your review! We’re glad Sara was able to help address your concerns about insurance premiums. We’re always here to assist and appreciate your trust in us!"
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Laurie Jackson

October 9, 2024

5  out of  5
rating by Laurie Jackson
"Every time I call for changes, with questions, etc. Everyone at this office is very helpful, patient and gets answers and changes done in a very timely manner."
We responded:
"Thank you so much for your kind words! We’re glad to hear that our team has been able to assist you promptly and efficiently. Your satisfaction is our priority, and we appreciate your feedback!"
Profile photo of Holly Stevens

Holly Stevens

October 9, 2024

5  out of  5
rating by Holly Stevens
"I have had auto/home insurance with Hergenhahn State Farm Insurance for 52 years. I have had impeccable professional service with three generations of Hergenhahn's at State Farm. Luckily, I haven't had to put in many claims with my auto or home insurance. The few times I have had to, it was a very pleasant experience. The office ladies are so pleasant. It's like talking to family. Thank you Aaron for taking care of my insurance needs."
We responded:
"Holly, thank you so much for not only this amazing review but for your continued business over the many years with Hergenhahn Insurance. We truly are on big insurance family and it’s customers like you, that keep our family going! We thank you! - Aaron Hergenhahn, State Farm Agent."
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Deborah Wernsman

October 7, 2024

5  out of  5
rating by Deborah Wernsman
"Had a question about a previous auto bill and at same time misplaced the insurance cards issued for my vehicle. All questions answered promptly. Replacement cards in my email within minutes with originals to follow. As always, great and courteous service!"
We responded:
"We’re happy to hear that all your questions were answered quickly and that you received your replacement cards promptly. It’s always a pleasure to provide great and courteous service to valued customers like you!"
Profile photo of Daniel Case

Daniel Case

October 4, 2024

5  out of  5
rating by Daniel Case
"My family has been with Hergenhahn State Farm for 25 years. The few times we've had claims have been worry free. The staff is very eager and friendly to make sure everything is handled thoroughly and professionally."
We responded:
"Thank you so much for your kind words and loyalty over the past 25 years! We're thrilled to hear that your experiences have been worry-free and that our team has been able to provide the service you deserve. We truly value your trust in us and are always here to make sure everything is handled professionally. We look forward to continuing to serve you and your family for many more generations!"
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Penny Kellogg

October 1, 2024

5  out of  5
rating by Penny Kellogg
"Always friendly. Very efficient and knowledgeable. We never have any problems when we need something done."
We responded:
""Thank you for your wonderful review! We're so glad to hear that you've had consistently positive experiences with our team. Providing friendly, efficient, and knowledgeable service is what we strive for, and it's great to know we're meeting your expectations. We're always here whenever you need anything!""
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Sylvia Torto

September 24, 2024

5  out of  5
rating by Sylvia Torto
"Efficient during moving to another area. Sara is the best!"
We responded:
""Thank you for your great feedback! We're glad to hear that the move went smoothly and that Sara provided such excellent support. We'll be sure to pass along your kind words to her. If you need anything in the future, don't hesitate to reach out!""
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Dave Lorenz

September 23, 2024

5  out of  5
rating by Dave Lorenz
"Aaron is always there when you need him!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that we can there for you when needed. Providing excellent service is our top priority, and we'll make sure to share your feedback with him. We look forward to continuing to support you!""
Profile photo of Shar Wegner

Shar Wegner

September 9, 2024

5  out of  5
rating by Shar Wegner
"We really appreciate the excellent service that Aaron and his staff have provided us. They are so nice and very friendly. They have worked with us to make our policies be the most economical. We also like the convenience of paying our premiums with their auto-pay plan. We would highly recommend State Farm through Aaron Hergenhahn."
We responded:
"Thanks Shar! We appreciate the great review. We always strive to deliver a great experience. "
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Amy Bagley

September 6, 2024

5  out of  5
rating by Amy Bagley
"Our representative Sarah was very instrumental in helping us with all facets of our insurance needs. It is nice to deal with someone who has the knowledge and experience to easily answer our questions and guide us for the proper coverage."
We responded:
"Hi Amy, Thanks again for letting us help you out with your insurance needs!"