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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Moreland

Linda Moreland

March 14, 2026

5  out of  5
rating by Linda Moreland
"I have been with Aaron Hergenhahn-State Farm Insurance Agents for over 40 years, with multiple policies. The office has always been friendly, and quick to respond! When you call them a real person answers! They have always been able to address any question I may have, and solve any problems. I highly recommend Aaron Hergenhahn-State Farm Agent!"
We responded:
"Linda, thank you for the amazing review but thank you most for your continued business over the 4 plus decades. It’s so great to always hear the stories of the time our customers have been with us! It truly means a lot!! Cheers for many more years to come of us providing great service to you and your family! -Aaron Hergenhahn—State Farm"
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Paula Veleda

March 4, 2026

5  out of  5
rating by Paula Veleda
"Excelente atendimento! Dedicados e muito atenciosos."
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Gail Smith

March 2, 2026

5  out of  5
rating by Gail Smith
"Sarah was very friendly and accommodating in lowering our auto insurance by about $100/mo."
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Lawrence S

February 27, 2026

5  out of  5
rating by Lawrence S
"Been with them a short time but they have all been friendly and helpful. I also got much better rates compared to their competitors."
We responded:
"Thank you for the great review!!! We are excited to have you with our agency and look forward to continuing to work with you in the future!"
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Jeni Popp

February 26, 2026

5  out of  5
rating by Jeni Popp
"Great customer service!"
We responded:
"Thanks Jeni!!!! "
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Jen Young

February 24, 2026

5  out of  5
rating by Jen Young
"Great service, friendly and professional. Always have a positive experience whenever I talk to anyone at the office."
We responded:
"Thank you Jen, I’m glad we are delivering a positive experience with our office!"
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William Stephenson

February 16, 2026

5  out of  5
rating by William Stephenson
"Great service, vary knowledgeable and always willing to help."
We responded:
"Thanks William! It great to hear that we are there with knowledgeable answers and always willing to help!"
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Catherine Schleife

February 12, 2026

5  out of  5
rating by Catherine Schleife
"Very helpful with quotations, assisting with app setup and good rates!"
We responded:
"Thanks Catherine!! I’m glad to hear that we were able to make the process smooth and simple "
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Aldo Gagliardi

February 11, 2026

5  out of  5
rating by Aldo Gagliardi
"We have been with Aaron Hergenhahn and his team for 20 years and they are the best. Reliable, honest and caring. Shout out to Sarah Norton too!"
We responded:
"Thanks Aldo!! It’s been great working with you all these years and I agree Sarah is the best!!"
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Harris

February 5, 2026

5  out of  5
rating by Harris
"Awesome customer service and fast service !"
We responded:
"Happy to hear that we were able to take care of you with great service!!"
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L

February 3, 2026

5  out of  5
rating by L
"Aaron and Sara have always been very diligent in prompt communication with me and patient answering any questions I may have. I especially love that I am welcome to drop in the office in person if I prefer as I am not tech savvy! They have helped me and my family with with many situations and we are grateful that they have proven multiple times to, indeed, prove as a helpful "good neighbor"!"
We responded:
"Thank you for the great review! We love it when our customer in the office!!!"
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Michele Felice

January 28, 2026

5  out of  5
rating by Michele Felice
"Excelente atendimento ( esclarecimentos de dúvidas, clareza e objetividade). Recomendo!"
We responded:
"Obrigado pela preferencia e confianca!"
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Tiffani Wesley Bowers

January 8, 2026

5  out of  5
rating by Tiffani Wesley Bowers
"I’ve worked with them for years and I couldn’t be happier. They are so professional and accommodating. Everyone who works there has been great. Highly recommend."
We responded:
"Thanks for the great review Tiffani!!! "
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Kristin Shaw

January 6, 2026

5  out of  5
rating by Kristin Shaw
"We recently had to add a new driver to our auto policy. Sara was great to work with. She was quick to respond and offered a couple different options that best fit our needs. She made the process very easy."
We responded:
"Thanks Kristin!! Adding a new driver can be scary, I’m happy to hear we made the process easier "
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Debra Carella

December 16, 2025

5  out of  5
rating by Debra Carella
"I have been a customer with State Farm since 2016. I recently called Sara with some questions about my homeowners policy. She was personable, knowledgeable and professional. Thank you State Farm!!"
We responded:
"Hi Debra! Thanks for the great review. It’s important to us that you understand your coverage and I’m glad Sara did a great job helping you out!"
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Leah Erb

December 15, 2025

5  out of  5
rating by Leah Erb
"Sara was incredibly helpful and had everything set up for me in no time. She was friendly and provided excellent service!"
We responded:
"Thanks for letting us know how we are doing Leah! Happy to hear Sara was able to help you out in a friendly and professional manner"
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B Meyer

December 14, 2025

5  out of  5
rating by B Meyer
"Very good customer service!"
We responded:
"Thank you!! 😊 "
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Sue Klein

December 5, 2025

5  out of  5
rating by Sue Klein
"We can't say enough about the wonderful service and personal attention we receive from Aaron and his staff. They are always on top of everything and get the job done. Outstanding firm!"
We responded:
"Thanks so much for the great review Sue!! So happy to hear that we are going above and beyond for you!!"
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Judy Gilbert

December 2, 2025

5  out of  5
rating by Judy Gilbert
"Sarah was outstanding. She had some in depth issues that required considerable work to resolve some ownership changes that she was able to work out for me."
We responded:
"Thanks for taking the time to give us a great review!! We are very happy that Sara was take care of your insurance needs. We appreciate you!!"
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Michael Melcher

December 1, 2025

5  out of  5
rating by Michael Melcher
"I can’t say enough great things about this local insurance company. From day one, they’ve been professional, responsive, and genuinely committed to helping their customers. Anytime I’ve had a question—big or small—they’ve taken the time to explain everything clearly and make sure I fully understood my coverage. Their team is friendly, knowledgeable, and incredibly easy to work with. Claims and policy changes are handled quickly, and they always make you feel like a priority instead of just another account. It’s rare these days to get this level of personal service, and it truly sets them apart. I trust them with both my home and auto insurance, and I’ve never felt more confident that my family and property are protected. Highly recommend to anyone looking for dependable coverage and a company that actually cares about their customers!"
We responded:
"Michael, thank you for your incredible review. We truly appreciate your trust in us for your home and auto insurance. Our team is committed to offering clear guidance, quick support, and personal service, so it means a lot to know that you felt prioritized and well protected. We are grateful for your recommendation and are always here whenever you need us!"
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Lukasz Rostkowski

December 1, 2025

5  out of  5
rating by Lukasz Rostkowski
"Michelle consistently assists with all matters related to vehicle and mortgage insurance. She demonstrates extensive knowledge and is consistently very helpful. I appreciate having her support and am grateful for her assistance."
We responded:
"Thank you so much for your wonderful review! We are delighted to hear that Michelle was able to support you with your vehicle and mortgage insurance needs. She takes great pride in providing knowledgeable, helpful service, your kind words mean a lot to our team. We truly appreciate your trust and are grateful for the opportunity to assist you if you ever need anything in the future, we’re here to help!"
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Don Perrin

November 21, 2025

5  out of  5
rating by Don Perrin
"Aaron and his staff are always great to work with. They respond to any questions quickly and help find the best insurance rates."
We responded:
"Hey Don, we are happy to hear that we have been able to answer all your questions while also finding you some great rates!"
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Abdullah Shahzad

November 21, 2025

5  out of  5
rating by Abdullah Shahzad
"I have been with Aaron’s Agency for about 15 years now. They have always been really helpful. I used to speak with Deborah and once Deborah left Jackie in her place has done a great job. Jackie is always super helpful."
We responded:
"Hi Abdullah, we miss Deb immensely but are happy to hear that Jaque has been able to step up in her absence. Thanks for the great review!"
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Beverly Bennett

November 19, 2025

5  out of  5
rating by Beverly Bennett
"Have been with Hergenhahn for almost 50 years. They have always provided personal/excellent service."
We responded:
"Bev, thank you so much for the great review! Thank you and Ron for the continued business over the years. It’s great customers like you, that make us love what we do! -Aaron Hergenhahn, State Farm Agent "
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Sharlene Thomason

November 15, 2025

5  out of  5
rating by Sharlene Thomason
"Sara responded promptly and provided professional efficient service answering all my questions."
We responded:
"Thanks Sharlene!! I hope you are doing well"